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Refund policy

Elderwise Organics Return & Refund Policy

(Effective as published on ElderwiseOrganics.com)

1. Overview

Elderwise Organics is committed to customer satisfaction and stands behind the quality of all products offered. This policy outlines the conditions under which returns, cancellations, and refunds may be requested.

2. Returns

Customers may return eligible items under the following conditions:

  • Contact must be made within 3 days of delivery to initiate a return.

  • Items must be shipped back within 7 days of delivery.

  • Only unopened, sealed items qualify for a full refund.

  • Return shipping costs are the responsibility of the customer.

  • Once returned items are received and their condition is verified, a full refund will be issued.

3. Cancellations

  • Cancellation requests must be submitted before the item has shipped.

  • Once an order has shipped, it is no longer eligible for cancellation and must follow the return process above.

4. Product Quality Statement

Elderwise Organics specializes in premium superfoods and wellness products, including:

  • Certified wildcrafted, lab-tested raw sea moss

  • Fresh-sourced Elderberry Syrup Kits

  • Pure-form Mushroom Coffee

All products are sourced with strict quality standards to ensure freshness, purity, and customer satisfaction.

5. Contact Information

For return or cancellation requests, customers should contact Elderwise Organics directly through the communication channels provided on the website.